• Provides financial oversight: Payment posting allows providers to view payments from patients,
insurance checks, and Explanation of Benefits (EOBs). This provides a snapshot of the practice’s
financial strength and helps identify issues quickly.
• Improves cash flow: Accurate and efficient payment posting helps practices get paid faster, which leads to stronger cash flow.
• Reduces denial resolution time: Preventing denials is the most effective way to resolve them. Keeping up with insurance payer instructions can help prevent denials.
• Reduces confusion for patients: A streamlined payment posting process helps ensure patients
aren’t confused about their financial obligations.

Payment posting can be done manually or automatically:
• Manual posting: Staff members manually review and enter payment details into the billing system.
• Automated posting: Software uses predefined rules and remittance data to automatically match
payments with outstanding claims. Then we reconcile the payments manually and review for any
mismatch or discrepancy. Manually resolves the issues.

To ensure an accurate payment posting system, we follow:
• Follow up on denials efficiently.
• Make sure the data from ERAs and EOBs matches the payments.
• Disclose denials for medical essentials, prior authorization, and non-covered services to management.